What does our Quality Guarantee mean? It is very straightforward: you need high-quality translations and LinQuake guarantees that quality for you. We are ISO 17100 certified and a member of the VViN (the Dutch trade association for interpreting and translation agencies), and we perform our job with care for you and your organisation. What if you are not satisfied with a translation we delivered? Then you can count on us to thoroughly review the translation based on your feedback. All without any additional costs!
Below, we will explain exactly what these pillars comprise.
We know that the best result is only possible if we have a good understanding of your request and its context. Therefore, achieving the best quality begins with excellent communication. We will coordinate your short-term and long-term needs by telephone or in person. This will result in a tailored quotation or even full advice, including a plan of approach. In all cases, we will provide you with:
Thus, we provide a Quality Guarantee on each of our translations. Our project managers provide the support you need. You can always contact them by telephone or email.
A Quality Guarantee can only be achieved by working with the best translators, proofreaders and revisers. As a professional translation agency, LinQuake works exclusively with professionals in this field. Every linguist within our organisation meets at least one of the following requirements:
During every translation job we focus on your target audience. The content of every text is analysed prior to the translation, after which we will select the right translators in our network for the translation and subsequent revision. As a professional translation agency, we have a large network of experts in specific domains at our disposal. They each have specialist knowledge in one of the following domains:
Within these domains we offer even more specific specialisations. For example, within the domain of legal translations we employ experts in labour law, criminal law and corporate law, as well as other areas. Feel free to contact us for more information about your field of business.
These professionals all work in accordance with a fixed translation process that safeguards our Quality Guarantee.
Working with LinQuake means working with professionals. However, this alone is not enough for us to guarantee the quality of our work. The ISO 17100 certified translation process largely contributes to this as well. Every text submitted for translation goes through a process that includes at least the following five steps.
By consistently going through this process with every order, LinQuake is able to deliver consistency and high quality. This means you will be provided with a Quality Guarantee.
